Gambling helplines and support services by country
Find your country in the table below and call the service listed. You do not need a diagnosis to contact a gambling helpline.
Find your country
Use the official contact below, and use our responsible gambling guide if you also need limit-setting and safer-play tools.
No row matches your search.
Country | Service | Phone | Chat or text | Hours |
|---|---|---|---|---|
United Kingdom | National Gambling Helpline, listed by GambleAware | 0808 8020 133 | – | 24/7 |
Ireland | National Helpline, listed by GamblingCare.ie | 1800 936 725 | – | – |
United States | National Problem Gambling Helpline, listed by National Council on Problem Gambling | 1-800-MY-RESET | – | – |
Canada (Ontario) | Gambling treatment service information, listed by ConnexOntario | 1-866-531-2600 | – | 24/7 |
Australia | National gambling helpline, listed by Gambling Help Online | 1800 858 858 | – | 24/7 |
New Zealand | Gambling Helpline, listed by New Zealand Department of Internal Affairs | 0800 654 655 | – | – |
Croatia | National addiction info line covering gambling, listed by Croatian Institute of Public Health | 0800 2000 70 | – | – |
Czechia | National Line for Quitting Gambling, listed by Hazardní hraní / Národní linka pro odvykání hraní | 800 350 000 | – | – |
Denmark | StopSpillet, listed by Spillemyndigheden | 70 22 28 25 | – | – |
Finland | Peluuri, listed by Peluuri | 0800 100 101 | – | – |
France | Joueurs Info Service, listed by Service-Public.fr | 09 74 75 13 13 | – | – |
Germany | BZgA gambling addiction telephone counselling, listed by gesund.bund.de / Federal Ministry of Health | 0800 - 137 27 00 | – | – |
Hungary | Player-protection green number, listed by Supervisory Authority for Regulatory Affairs | +36 80 205 352 | – | – |
Iceland | SÁÁ gambling addiction treatment contact, listed by Geðhjálp | 530 7600 | – | – |
Italy | National Green Telephone, listed by Agenzia delle dogane e dei Monopoli | 800558822 | – | – |
Latvia | Addiction support phone covering gambling-addiction questions, listed by Slimību profilakses un kontroles centrs | 67037333 | – | – |
Malta | National Gambling Helpline, operated by Responsible Gaming Foundation | 1777 | – | – |
Netherlands | Loket Kansspel / OpenOverGokken free helpline, listed by Loket Kansspel | 0800 24 000 22 | – | – |
North Macedonia | Free-counselling contact, listed by Igraj Odgovorno | 072 809 809 | – | – |
Norway | Hjelpelinjen, listed by Hjelpelinjen | 800 800 40 | – | – |
Poland | National behavioural-addiction helpline, listed by Krajowe Centrum Przeciwdziałania Uzależnieniom | 801 889 880 | – | – |
Romania | Joc Responsabil free phone line, listed by Loteria Română | 0800.800.099 | – | – |
Slovakia | National gambling helpline, listed by Gambling Regulatory Authority of the Slovak Republic | 0800 131 000 | – | – |
Slovenia | Addiction treatment centre, listed by Zdravstveni dom Nova Gorica | 05 338 32 65 | – | – |
Sweden | Stödlinjen, listed by Stödlinjen | 020-81 91 00 | – | – |
Turkey | YEDAM counselling line covering gambling addiction, listed by Yeşilay Danışmanlık Merkezi | 115 | – | – |
Ukraine | Prevention of gaming addiction phone, listed by PlayCity | (044) 363-89-75 | – | – |
Country details
The table gives contact details, but local services vary in scope. Use the official service name when searching or calling from outside the country.
United Kingdom and Ireland
GambleAware lists the UK National Gambling Helpline on 0808 8020 133 and says it is available 24/7. GamblingCare.ie lists Ireland's National Helpline for problem gambling support on 1800 936 725. If you are unsure which service fits, start with the country where you live.
United States
The National Council on Problem Gambling lists 1-800-MY-RESET as the National Problem Gambling Helpline. Where chat, text or hours are not shown in the table, use the phone number first and check the service's own page for current options.
Canada
ConnexOntario provides 24/7 phone access for gambling treatment service information in Ontario on 1-866-531-2600. The contact in this table is province-specific, so people outside Ontario should use the relevant provincial service if one is available locally. If the concern is urgent, use local emergency or crisis support rather than waiting for a gambling-service response.
Australia and New Zealand
Gambling Help Online lists Australia's 24/7 gambling helpline on 1800 858 858. The New Zealand Department of Internal Affairs lists the Gambling Helpline on 0800 654 655.
Europe
European services in the table include telephone counselling, public information lines and treatment-centre contacts. Spillemyndigheden lists Denmark's StopSpillet, gesund.bund.de lists Germany's BZgA telephone counselling line, and the Responsible Gaming Foundation operates Malta's National Gambling Helpline. Service scope differs by country, so use the exact country row rather than assuming that one European number covers every caller.
Slovakia and Czechia
The Gambling Regulatory Authority of the Slovak Republic lists Slovakia's national gambling helpline on 0800 131 000. Hazardní hraní / Národní linka pro odvykání hraní lists Czechia's National Line for Quitting Gambling on 800 350 000.
International and online options
Gambling Therapy describes itself as a global service for people affected by gambling. It lists support@gamblingtherapy.org for support contact, offers live text-based support and states that support can be provided in any language using automatic translation. That makes it a practical starting point when your country has no phone row, or when calling a local number is not possible.
Online help is not all the same. Prefer services run by recognised charities, treatment providers or public bodies. Peer discussion can reduce isolation, but it should not replace professional or local support, especially if money, debt, housing or family safety is involved. If a chat service cannot answer immediately, use the most relevant phone contact in the country table.
What to expect when you contact a helpline
A first contact is usually about getting support and finding the next practical step, not proving that you meet clinical criteria. If you are trying to understand your own behaviour before calling, read about signs of a gambling problem, but do not wait for a diagnosis before asking for help.
- Anonymous contact: use an anonymous first name only if the service itself says that is allowed.
- No diagnosis needed: you can call or message to talk about worries, urges, debt pressure or someone else's gambling.
- You choose what to share: you can explain the situation in your own words and stop if a question feels too much.
- Questions about gambling and money: the adviser may ask what you play, how often, and whether gambling is affecting bills or borrowing.
- Local treatment and tools: the adviser can point you towards counselling, treatment services, self-exclusion or limit-setting options available in your area.
Do not assume absolute confidentiality or emergency coverage. Ask the adviser how the service handles privacy, safety concerns and referrals before sharing details you are unsure about.
Support for family and friends
Gambling problems can affect partners, parents, adult children, housemates and friends. Gambling Therapy says it supports people affected by gambling, not only the person who gambles. If you are trying to help someone else, keep the focus on safety, money boundaries and support rather than blame. For practical steps, read our guide to helping a family member or friend with a gambling problem.
Where to get help
If you want to stop or cut down, compare treatment and support options in how to stop gambling. If access to betting accounts is part of the issue, read about self-exclusion programmes and how they work.
Frequently asked questions
Are gambling helplines free?
Some services explicitly describe their phone line or counselling contact as free, including Loket Kansspel, Loteria Română's Joc Responsabil and Igraj Odgovorno. Do not assume that every number is free from every phone plan, especially if you are calling from another country.
Can I contact a helpline by chat instead of phone?
Yes, where the service offers it. Gambling Therapy says it offers live text-based support internationally.
Can family members call a gambling helpline?
Yes. Gambling Therapy describes its service as support for people affected by gambling, which can include people affected by someone else's gambling. A family member can ask about boundaries, money safety and local support options.
Is a gambling helpline available 24/7?
Some are. GambleAware lists the UK National Gambling Helpline as 24/7, ConnexOntario lists 24/7 phone access in Ontario, and Gambling Help Online lists Australia's helpline as 24/7. If the table shows an en dash for hours, check the service before relying on overnight availability.